We aim to dispatch orders as quickly as possible. Delivery times may vary depending on stock availability, product type and delivery location. Spare parts and accessories may arrive separately from larger appliances.

Delivery costs are calculated at checkout where applicable. Charges may vary depending on order size, item weight and delivery postcode.

Where tracking is available, you will receive tracking information once your order has been dispatched so you can follow the progress of your delivery.

Replacement motors, remote controls and spare parts may have different dispatch times from full appliances. Orders containing multiple items may arrive in separate parcels.

Please inspect your order upon arrival. If an item arrives damaged or incorrect, contact our team as soon as possible with photographs so we can resolve the issue quickly.

International delivery to selected countries. Delivery times for international orders are typically up to 14 working days, depending on the destination country, customs processing and local courier services. Delivery costs will vary depending on location and order size and will be calculated at checkout where applicable. If you require confirmation before ordering, please contact our team and we will be happy to assist.

Some UK postcodes including Highlands, Islands and remote areas may have extended delivery times or additional charges.

For larger or fragile items such as cooker hoods, it is recommended that someone is available to receive the delivery. If a delivery attempt is missed, the courier will normally leave instructions for rearranging delivery.